Privacy policy

Your saved designs

Your saved design choices are stored in the app on your device, including the design, writing version, font, layout, spacing and content revision. ZENMARK does not provide consumer accounts or cloud synchronization for this collection.

Removing a saved variant removes it from your current collection. Earlier storage formats may be retained during upgrades to preserve existing work, so removal does not erase every historical local copy. Device backups and exported copies are controlled separately by your device settings and the services you use. We cannot remotely manage the collection stored on your device.

Catalogue and connection information

ZENMARK retrieves published designs and meanings from Supabase over HTTPS. When a saved expression revision is missing from the current catalogue, restoring your collection can automatically request that expression identifier and revision, without you first opening the design. The app does not upload your complete saved collection or exported PNGs to this catalogue service.

Network requests expose your IP address and connection information to the service. Request logs include URLs and query parameters, timestamps, methods, response status and client information. Query parameters can include a design expression identifier and revision. This information supports catalogue delivery, troubleshooting and service security.

Supabase’s current Free plan provides one-day retention for API and database logs. This does not mean all platform security records, telemetry or other copies are deleted within one day; those records follow the provider’s applicable retention practices. See Supabase’s plan details and processing and retention information.

The database is configured in US East (North Virginia). Supabase also processes some service information outside that region, including log processing in the European Union. ZENMARK’s US launch scope is not a promise that all processing occurs in the United States.

Pronunciation and sharing

Pronunciation passes the selected catalogue text or reading to your device’s speech service. ZENMARK does not record microphone audio. System speech is not guaranteed to work entirely offline.

PNG images are generated on your device and passed to the iOS share sheet. You choose whether to save or share an image and which destination receives it. The app releases its temporary capture after the sharing attempt. Copies saved to Photos or other destinations remain under those destinations’ controls.

Support messages and retention

When you email contact@stellare2e.com, we receive what you choose to send, such as your email address, message and screenshots. We use these messages to handle your inquiry. Please send only information relevant to the issue. The app’s support link opens your email app; it does not send a message or attach diagnostics automatically.

Incoming support email is routed through Cloudflare and read in Gmail. We do not routinely delete support emails on a fixed schedule. They may remain in our mailbox until manually deleted. You can contact us about access, correction or deletion using the procedure below.

Services involved

Supabase processes catalogue requests. Cloudflare and Google process support email. Your device’s speech service and any destination you choose for sharing handle the information described above. These providers have their own privacy terms: Supabase, Cloudflare, Google and Apple.

The current app does not include advertising or cross-app tracking features. Local storage of designs does not mean that no network information is processed.

Your questions and requests

Email contact@stellare2e.com with the subject “ZENMARK privacy request” to ask about your information or request access, correction or deletion. Describe the information and request, preferably using the email address used for your earlier support messages. Do not send passwords or identity documents with an initial request.

Requests are subject to applicable law and verification of the requester. We may need clarification to locate the relevant information. Local designs, device backups and copies you shared must be managed on your device or with the receiving service; contacting us does not remotely erase them. If you have concerns about a response, reply to the same email thread for further review.

Policy updates and contact

We will update this page and its effective date when this policy changes. For questions, contact STELLAR.COM LLC at contact@stellare2e.com.